Service Description & Opt-In
By texting the reporting hotline, you consent to receive text messages from Purple Line Transit Operators regarding reported operational, safety, or maintenance issues.
Message & Data Rates
Message and data rates may apply. Message frequency varies. Check with your mobile carrier for details on your text plan.
Message Frequency
Message frequency varies based on user interaction. You will receive an automated confirmation when you submit a report.
How to Opt-Out (Stop)
You can cancel the SMS service at any time. Just text STOP. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed.
How to Get Help (Help)
For additional support please email us at plto-rhl@pltollc.com for support or text HELP.
No Emergency Services Substitution
Crucial for railroads: Do not use this SMS service to report active life-threatening emergencies. If you see an immediate hazard or danger, call 911.
Privacy Policy
We respect your privacy. Phone numbers and message content collected for this service will only be used to process and resolve reported issues. View our full Privacy Policy at https://pltollc.com/plto-sms-privacy-policy
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